Complimentary shipping on orders over $120 · Free returns within 30 days
Frequently Asked Questions
Everything you need to know. If your question isn't here, email hello@totnkids.com.
One organic cotton bodysuit (0-3m) and one Swaddle UP 1.5 TOG, in your choice of three colourways — Oat, Sage Green, or Clay. Built for the first weeks home from hospital.
Newborn through 24 months. Each kit is built around a specific stage; individual products span the full size range.
GOTS-certified organic cotton, OEKO-TEX standard 100 bamboo blends, and tested-safe dyes only. The full materials list is on every product page under Specifications.
Yes. All sleepwear is designed around Lullaby Trust guidelines, with appropriate TOG ratings clearly labelled. We follow UK and international safe-sleep standards.
TOG measures thermal warmth. 1.5 TOG suits room temperatures of 16–20°C — the recommended nursery range. Use higher TOG for cooler rooms, lower for warmer. Each sleepwear product has a detailed TOG guide.
Yes. At checkout, choose gift wrap, add a personal message, and we'll suppress the receipt so prices don't show on the recipient's packaging.
UK standard delivery is 2-3 working days. Free on orders over £120; £5.95 below. Orders placed before noon ship same day; weekends ship Monday.
Not yet. We're starting UK-only and will add EU and beyond when we can guarantee the same delivery experience. Sign up for our newsletter to hear when international shipping launches.
30 days from delivery, in original condition with packaging. Customer pays return shipping. Refund within 14 days of receipt. Sale items and used products are non-returnable. Full details on our Returns & Exchanges page.
Yes. Send the original back, place a new order for the replacement. We refund the original once it arrives, so the new item ships immediately rather than waiting on the return.
Machine wash cool (30°C), inside out, with similar colours. Tumble dry low or air dry. Don't bleach. Most pieces survive 50+ wash cycles.
Email hello@totnkids.com. We reply within one working day, usually faster. No phone line at launch — written support means clearer answers and a record you can refer back to.